People Living with Mental Health Problems
Population Outcome: People Living with Mental Health Problems in Suffolk and North East Essex Feel Well
The best possible mental health and resilience is essential if everyone in Suffolk and North East Essex is to live well and age well. High quality assessment, support and crisis care, delivered by compassionate, culturally competent professionals, is vital to achieving good health outcomes for people with mental ill-health and their carers and families.
Indicators
The Story Behind the Outcome
Lived Experience
Films
Eating Disorders
Phoenix Project
Individual approach to mental health
Good communication in mental health
Physical and mental health
Impact of Covid-19 on mental health
Sensitivity in appointments
Reports
Quotes
Published Evidence
Further Reading
Further Information
Our Ambition
What we know matters and why
What matters? | Why? |
I am supported to feel well | A carer, family and professionals who can recognise my mental health needs early, enables me to get support and the right diagnosis quickly if I need it. A community that understands mental health means I am not stigmatised, I can talk more openly about my health and people can support each other. |
I have treatment and care when I need it | Positive, trusting, consistent, relationships with mental health professionals who stay with me as long as I need them, helps me obtain the right treatment and recovery. Prompt access to sensitive, compassionate crisis care in a safe place and helps keep me safe from harm and recover more quickly. A wide range of services to meet the different levels and range of my needs, who communicate well with me and each other, enables me to get the right care when I need it, with no gaps in support. |
I have the right information to stay well | Knowing what support is available in my community means that I can obtain help early to prevent my health worsening. Giving my carer and family the information they need means they can understand my condition, support me better, and seek help when necessary. |
I am treated as an individual | Treating me, my carer and my family with dignity and respect, recognising my culture, characteristics, any physical health conditions and my life circumstances, means my care and support is inclusive, sensitive and responsive to my needs. Helping me to maintain my role as a parent or carer means I can continue to maintain relationships that will help me to recover. I should not be judged because of my diagnosis, my complex needs or the barriers I face in accessing care. |
I am seen and heard | Having choice and control over my treatment and care means I can better manage my health and wellbeing and recovery. Recognising that I am a whole person means I am not defined solely by my diagnosis and am treated with respect. |
How will things be different in Suffolk and North East Essex
We will enable people to obtain mental health support early, with âno wrong doorâ to accessing services. | We will value and involve carers and families fully in peopleâs care wherever possible. |
We will co-produce a range of support that people can access and move between depending on their level of need, with continuity of care and good communication between services and with users of services. | We will enable people to maintain the personal and caring relationships important to them. |
We will enable people to build positive, consistent, trusting relationships with mental health professionals. | We will support communities to talk about mental health and tackle stigma. |
We will focus on support that prevents mental health crisis. | We will provide people with access to culturally competent talking therapies. |
We will ensure mental health crisis assessment and care is safe and treats people with sensitivity, dignity, respect and privacy. | We will enable older people to recognise and obtain help for mental health problems. |
We will directly tackle the systems, policies and ways of working that have led to discrimination in mental health care. | We will support people to maintain their health and wellbeing before, while waiting for, during and after treatment to help them stay well and recover well. |
We will take a whole-person approach, joining up mental and physical health, social, economic, housing and community support. |
People Living with Mental Health Problems
Case Studies – how we are making progress across Suffolk & North East Essex
Stepping Back Safely – workshop online for family carers who are supporting someone with suicidal thoughts
Publish your case study here
Mental Health, Learning Disabilities & Autism Support FrameworkÂ
Prevent suicide in Suffolk â Just say hello â Just listen â Just reach out
Publish your case study here
Publish your case study here
Relevant plans and strategies
ICS
NHS Suffolk and North East Essex Integrated Care Board – Joint Forward Plan
Feel Well
County
Essex County Council
Mental Health Strategy for Essex
Suffolk County Council
East and West Suffolk Mental Health and Emotional Wellbeing 10 year strategy 2019-29
Alliance
Ipswich and East Suffolk
Alliance Delivery Plan
North East EssexÂ
Alliance Delivery Plan
West Suffolk
Alliance Delivery Plan
NHS Trusts
East Suffolk and North Essex NHS Foundation Trust
ESNEFT Strategy 2019-24
West Suffolk NHS Foundation Trust
First for our patients, staff and the future: Our strategy 2021-26
Essex Partnership University NHS Foundation Trust
Strategic Plan 2023-28
Norfolk and Suffolk NHS Foundation Trust
Our Trust Strategy
Suicide Prevention Strategy 2017-22
Safety Strategy
City, District and Borough Council
Babergh and Mid Suffolk District Councils
Wellbeing Strategy 2021-27