60 Suffolk and North East Essex ICS | ‘Our Journey Together’ 8. Local reflections “The strength of collaboration that has developed in Suffolk and North East Essex is a shared achievement only made possible through the collective contributions of every stakeholder in the system. We now have both the challenge and the opportunity of change. It’s important that whilst confronted with the many challenges of realigning the way that we are ‘hard wired’ in health and care, we pay as much if not more attention to the way that we are ‘soft wired’. We need to make time to listen, to learn and to reflect and to ‘look up and out’ from our organisations. It is in this way that we can deliver our best for the people and communities that we serve.” Professor Will Pope Chair – NHS Norfolk and Suffolk Integrated Care Board Co-chair Suffolk and North East Essex Integrated Care Partnership “This report is an important reminder about what is essential to create high performing local health and care systems. The values of kindness, collaboration and ambition are the starting point, not organisations. Whilst our geography is changing, we must be loyal to our values and our learning and legacy. I would like to put on record my debt of gratitude to Susannah Howard and all the colleagues in SNEE who helped to build the ecosystem we are so proud of.” Ed Garratt OBE Chief Executive – NHS Norfolk and Suffolk Integrated Care Board “This report shines a light on the remarkable achievements of SNEE and the inspiring journey the ICS has undertaken to reach them. Their path has demanded courageous, visionary leadership—leaders willing not only to build on strengths, but to confront challenges head-on and relentlessly seek out the reasons behind them. SNEE has not just welcomed feedback—they have embraced difficult conversations and amplified the voices of those too often overlooked. Their tireless efforts have gone beyond engaging the voluntary sector; they have fought to ensure these partners stand as equals at every table, in every discussion. As we move into an uncertain future, the hard-won lessons embodied by SNEE must not be forgotten. Openhearted, compassionate, and courageous leadership should be at the heart of every system across Essex, Suffolk, Norfolk, and beyond—not as a temporary experiment, but as an essential and transformative way forward.” Sam Glover Chief Executive – Healthwatch Essex “This report tells the important story of how the Integrated Care Partnership has evolved. A key principle we must hold onto as we move through a period of significant change is that how we work is just as important as what we do. As a health and care system, we often fall into the trap of saying “there isn’t any money”, and when funding does become available, we tend to focus on one‑off projects. We collectively spend billions each year, so we must continue to challenge ourselves to focus on the ‘how’ across all services, ensuring they are inclusive, person‑centred and integrated.” Stuart Keeble Director of Public Health –Suffolk County Council
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